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Communication planning

Why are we still having a “how to measure PR” debate?

This interview first appeared over at PRmoment.com on 7 September 2016, written by Ben Smith.

This month sees the return of AMEC’s Measurement Month so I thought it was an apt time to ask a few broad brush questions to the guys at The Measurement Practice about the measurement of public relations.

Continue reading “Why are we still having a “how to measure PR” debate?”

Good evaluation means better work

Too often the idea of measuring effectiveness sends shivers down the spines of PR and comms people.  Everyone knows it is vital to commit to evaluation, but often it is complex, potentially expensive and can be just plain difficult. Continue reading “Good evaluation means better work”

The dark side of big data

The promise of big data is at last starting to emerge for gas and electricity customers, but sadly only with regulatory intervention. Continue reading “The dark side of big data”

Measurement: time for communications to grasp the nettle

The public relations industry has for a long time lobbied to be taken more seriously around the board table.  While advertisers, sales and marketers have ruled the roost, PR and comms have been left to pick up the scraps off the table. Continue reading “Measurement: time for communications to grasp the nettle”

The Measurement Practice set up to improve comms evaluation and planning

Helping brands and agencies better understand and improve the value of their communications

A group of highly experienced communications measurement professionals have set up The Measurement Practice (TMP) to help businesses, organisations and agencies bridge the gap between the promise and delivery of communications measurement.

Continue reading “The Measurement Practice set up to improve comms evaluation and planning”

Sorry? The lawyers may not be entirely wrong

The media like to knock someone when they are down and Thomas Cook is in the dock again. Castigated for having let the lawyers rule the roost. Continue reading “Sorry? The lawyers may not be entirely wrong”

Selling words by the yard

It is (sadly) not what you say that matters…

An interior design fad which surprisingly still endures is to buy books by the yard.  Leather-bound, opulent and dusty.  Classical literary tomes that give any home the veneer of educated sophistication.  An instant library. Continue reading “Selling words by the yard”

FIFA World Cup intervention reflects poorly on sponsors

The sponsors have finally felt compelled to intervene.  Actual criminal charges laid against Sepp Blatter have proven the trigger for Coca-Cola, McDonald’s, Visa and Budweiser to step in and call for change. Continue reading “FIFA World Cup intervention reflects poorly on sponsors”

The honeymoon is over for Airbnb

The honeymoon is over for the poster child of the sharing economy.  This weekend Airbnb launched its first global TV advertising campaign.

Its troubles could be just beginning. Continue reading “The honeymoon is over for Airbnb”

People v politicians: can anything rein in the spin?

What happens when an irresistible force meets an immovable object has detained philosophers for generations.  In the next few days we might be about to find out, thanks to the UK election.

One of the overriding social and business themes since the global financial meltdown has been the rise of consumer power. Continue reading “People v politicians: can anything rein in the spin?”

“Think fast. Talk slow.” Farewell Richie Benaud

Today we have lost one of the greats.

Richie Benaud was not boastful, but he could boast one of the most impressive cricketing records. The then Australian record of 248 test wickets. A three-time Ashes winning captain. Skipper in the 1961 first ever tied Test. Continue reading ““Think fast. Talk slow.” Farewell Richie Benaud”

$200,000 of sage comms advice

There’s been an awful lot said about the role and responsibility of business in society, and whether or how big business should recover the trust it once had with the public, or in many cases its customers. Continue reading “$200,000 of sage comms advice”

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