This first appeared in The Article on 7 November 2019
Is it possible that Dany Cotton, the head of the London Fire Brigade, is so conceited and heartless that she really would do nothing differently if Grenfell played out again?
I don’t know, but I doubt it. It’s hard to believe that anyone could willingly be so crass. Continue reading “The Grenfell inquiry illustrates the need for an Apology Act”
The blog below originally ran on Reaction, to make the case for the Apology Clause campaign which, together with a couple of others, we have conceived and will run on a pro bono basis.
The campaign is to make it easier for businesses to behave with compassion when things go wrong, and thus for victims to have better recoveries. Continue reading “Sorry needn’t be the hardest word to say”
What happens when an irresistible force meets an immovable object has detained philosophers for generations. In the next few days we might be about to find out, thanks to the UK election.
One of the overriding social and business themes since the global financial meltdown has been the rise of consumer power. Continue reading “People v politicians: can anything rein in the spin?”
Ten years ago Big Brother burst onto our screens with the promise of instant celebrity for anyone who could hold the audience’s attention long enough for them to cast a vote.
“Nasty Nick” Bateman was its first tabloid hero, catapulted to fame on the back of his mischievous intrigues. Jade Goody followed. Continue reading “From nasty Nick to nondescript Nick: ten years of Big Brother”
